Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website https://bazaarlink.in (“Website”) operated by BazaarLink.in (“we”, “us”, or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website.
1. Definitions and Scope
1.1 “User” refers to any individual or entity accessing and using the Website.
1.2 “Vendor” means any third-party provider offering food products through the Website, including local and partnered vendors.
1.3 “Services” refers to the online food ordering, delivery, and related support provided via the Website.
1.4 “Illustrations/Images” refer to the graphics and images displayed on the Website which are provided solely for demonstration purposes and do not depict the exact appearance of the food products.
2. General Conditions
2.1 The Website is operated by a startup established by college students. All orders placed via the Website are subject to acceptance by the respective Vendor and our internal order management processes.
2.2 By using our Website, you acknowledge and agree that these Terms constitute a legally binding agreement governed by the laws of India.
3. Use of the Website and Services
3.1 Order Placement and Processing: Users can place orders for food items through the Website. We will endeavour to process and deliver orders as described below.
3.2 Delivery Timing: We aim to deliver orders within 10–20 minutes. However, delays may occur due to unforeseen circumstances. In no event shall we be held liable for any delay in delivery.
3.3 Food Quality, Temperature, and Presentation:
All images and illustrations on the Website are for illustrative purposes only. The actual appearance, packaging, and presentation of food may vary.
We do not guarantee that food will be delivered at a specific temperature (hot or cold) at the time of receipt. The User acknowledges that variations in food temperature may occur during the delivery process.
4. Liability and Disclaimers
4.1 Limitation of Liability: In no event shall BazaarLink.in, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising from delays in delivery, discrepancies in food quality, temperature variations, or any other issues related to the fulfilment of orders, even if advised of the possibility of such damages.
4.2 Vendor Responsibilities: Each Vendor is responsible for ensuring the quality and accuracy of the food provided. In the event of incorrect, damaged, or unsatisfactory food items, Users may contact our customer care for support. However, if the issue is determined to be solely due to Vendor error, BazaarLink.in shall not be held liable.
4.3 No Guarantee Clause: While we strive to provide accurate descriptions and reliable services, BazaarLink.in makes no representations or warranties, express or implied, regarding the reliability, suitability, or availability of the Services. Users order at their own risk.
5. Customer Support and Dispute Resolution
5.1 Customer Support: For any concerns or complaints regarding order issues, Users should contact our customer care immediately. We will provide reasonable assistance in resolving disputes; however, resolution of Vendor-related errors may be subject to the Vendor’s policies.
5.2 Dispute Resolution: Any disputes arising from or related to these Terms shall be subject to amicable resolution. If unresolved, disputes will be finally settled by arbitration in accordance with the laws of India.
6. Intellectual Property
6.1 Copyright and Trademarks: All content on the Website, including text, images, logos, and illustrations, is the intellectual property of BazaarLink.in or its licensors. No content from the Website may be copied, reproduced, republished, or distributed without prior written consent from BazaarLink.in.
7. Amendments and Modifications
7.1 Changes to Terms: BazaarLink.in reserves the right to modify or replace these Terms at any time. Continued use of the Website after any changes constitutes acceptance of the revised Terms. We encourage Users to review these Terms periodically for any updates.
8. Governing Law
8.1 These Terms shall be governed and construed in accordance with the laws of India. Any legal actions or proceedings arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in India.
9. Miscellaneous
9.1 Severability: If any provision of these Terms is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms remain otherwise in full force and effect.
9.2 Entire Agreement: These Terms constitute the entire agreement between you and BazaarLink.in regarding your use of the Website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.
10. Unforeseen Circumstances and Force Majeure
10.1 Force Majeure: BazaarLink.in shall not be liable for any delay or failure in performance due to causes beyond its reasonable control, including—but not limited to—acts of God, natural disasters, pandemics, government restrictions, strikes, labour disputes, or any other unforeseeable events.
10.2 Unforeseen Situations: In the event of unforeseen circumstances or changes in market conditions, operational issues, or regulatory requirements, BazaarLink.in reserves the right to modify, suspend, or temporarily withdraw any services or features without prior notice.
10.3 Right to Modify Operations: BazaarLink.in may, at its sole discretion, implement necessary operational changes. Users will be informed of any significant modifications as soon as practicable.
11. Price Adjustments and Product Availability
11.1 Price Variations: Prices displayed on the Website are indicative and subject to change without notice. BazaarLink.in and its Vendors reserve the right to adjust prices, including a minimum INR 5–10 adjustment for service enhancements and delivery partner remuneration.
11.2 Product Availability: Product availability is contingent on Vendor stock. If a product becomes unavailable post-order, Users will be notified and given options for modification or cancellation.
11.3 Vendor and Platform Discretion: All pricing and availability changes are at the discretion of Vendors and the Platform. BazaarLink.in disclaims liability for discrepancies originating from third parties.
12. Indemnification and Liability for Unforeseen Changes
12.1 User Indemnification: Users agree to indemnify and hold harmless BazaarLink.in from any claims, liabilities, or expenses arising from their use of the Website or breach of Terms.
12.2 Limitation of Liability: BazaarLink.in’s total liability shall not exceed the order amount paid by the User. We are not liable for damages due to price changes, product availability, or other unforeseen circumstances.
13. Payment and Refund Policy
13.1 Payment Methods and Authorization: All payments must be made through the available digital methods. Users authorize pre-authorizations and debits upon confirmation.
13.2 Price Adjustments: Prices may vary in real-time. Minimum adjustments of INR 5–10 may be applied without notice to support delivery partners, vendors, and platform enhancements.
13.3 Refunds and Cancellations: Refunds will be processed as per our cancellation policy and issued to the same payment method, subject to payment gateway timelines and conditions.
By accessing and using BazaarLink.in, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
14. User Responsibilities and Conduct
14.1 Accurate Information
Users must provide accurate, complete, and up-to-date information when registering on or using the Website. This includes, but is not limited to, contact details and payment information.
14.2 Account Security
Each user is responsible for maintaining the confidentiality of their account credentials. Any unauthorized use of your account should be reported immediately to customer support.
14.3 Appropriate Use
Users agree not to misuse the Website or its services. Prohibited actions include engaging in fraudulent transactions, manipulating order systems, or violating any applicable laws or regulations.
15. Order Cancellation, Modifications, and Returns
15.1 Cancellation by the User
Users may request order cancellations or modifications within a stipulated timeframe, subject to the status of the order. Once an order has progressed beyond a certain stage, cancellations or modifications may not be permitted.
15.2 Cancellation by BazaarLink.in
BazaarLink.in reserves the right to cancel or modify orders at its discretion due to operational constraints, vendor unavailability, or unforeseen circumstances. Users will be notified promptly and provided with alternatives or a full refund.
15.3 Returns and Remediation
If the delivered food is damaged, incorrect, or fails to meet the expected standards, Users are encouraged to contact customer support immediately. Our liability is limited if the issue is solely due to the Vendor.
16. Third-Party Vendors and Service Providers
16.1 Vendor Independence
The food products offered are provided by independent Vendors. BazaarLink.in acts only as an intermediary and assumes no responsibility for the quality or accuracy of the products.
16.2 Service Providers
Delivery or ancillary services provided by third parties are governed by separate agreements. BazaarLink.in is not liable for any issues caused by these third parties.
17. Privacy and Data Protection
17.1 Data Collection and Use
User data is collected and processed as per our Privacy Policy. By using the Website, Users consent to this processing for fulfilling orders and service improvements.
17.2 Data Security
We use reasonable measures to protect data. However, BazaarLink.in does not guarantee complete immunity against breaches.
18. Promotional Offers, Discounts, and Loyalty Programs
18.1 Promotional Terms
Offers and loyalty programs are subject to specific terms, including usage limits and validity periods.
18.2 Modifications to Offers
We may modify or terminate offers at any time without notice. Confirmed orders will retain the original offer terms.
19. Modifications, Suspension, and Termination of Service
19.1 Service Modifications
We may change, suspend, or discontinue services without notice. These changes may impact availability or functionality.
19.2 Termination
Access may be restricted or terminated for users who violate these Terms or engage in fraudulent or illegal activity.
20. Intellectual Property and Proprietary Rights
20.1 Ownership
All Website content is the property of BazaarLink.in or its licensors. Reproduction without permission is prohibited.
20.2 User-Generated Content
Feedback or reviews submitted by users may be used by BazaarLink.in for service and marketing purposes.
21. Dispute Resolution and Governing Law
21.1 Governing Law
These Terms are governed by Indian law.
21.2 Arbitration
Disputes will be resolved via binding arbitration. Class actions and jury trials are waived.
21.3 Jurisdiction
Indian courts hold exclusive jurisdiction.
22. Feedback and Continuous Improvement
22.1 Feedback
User suggestions and feedback are non-confidential and may be used without compensation.
22.2 Continuous Improvement
Terms may be updated to reflect changes. Continued use implies acceptance.
23. Miscellaneous
23.1 Severability
If a provision is unenforceable, the rest remain valid.
23.2 Entire Agreement
These Terms and referenced policies constitute the full agreement between Users and BazaarLink.in.
23.3 Waiver
Failure to enforce any part does not constitute a waiver.
24. Communication Consent, Disclosure, and Cancellation Penalties
24.1 Consent for Promotional Communications
By providing a mobile number, Users consent to receive service and promotional communications via SMS and WhatsApp.
24.2 Obligations in Case of Non-Responsiveness and Cancellation
We may disclose limited cancellation or non-response details to Vendors.
Extra charges may apply to future orders.
Order details may be reused or shared via communication channels.
24.3 Limitation of Liability and Acknowledgment
Users waive liability claims related to disclosed cancellation info and accept its intent to maintain service integrity.
24.4 Data Security Commitment and Exceptions
While reasonable protections are in place, some disclosure may occur as per policy. BazaarLink.in’s liability is limited accordingly.
Additional Provisions
A. Eligibility and Registration
Users must be 18+ or have guardian consent. Accurate information is required at registration.
B. Prohibited Activities and User Conduct
Prohibited actions include fraud, pranks, and disruption. Repeat offenses may result in penalties and disclosure.
C. Technical Operations and Data Integrity
BazaarLink.in is not liable for service interruptions or data inaccuracies beyond our control.
D. Intellectual Property and Content Usage
All content belongs to BazaarLink.in or licensors. User-submitted content must not infringe third-party rights.
E. Taxes, Charges, and Pricing Adjustments
Prices include taxes and may change based on costs. INR 5–10 may be added to support operations. Fees may apply for pranks or cancellations.
F. Third-Party Integrations
We are not responsible for third-party services linked from the Website. Use them at your own risk.
G. Customer Communication, Data Retention, and Privacy
Users consent to communication and data use per policy. Non-responsive users may have limited info shared.
H. Regulatory Compliance and Food Safety
We comply with applicable laws. Food safety is primarily the Vendor’s responsibility. Order at your own discretion.
I. Amendments, Notice, and Entire Agreement
Terms may be modified. Continued use confirms acceptance. These Terms and policies form the full agreement.
By using BazaarLink.in, you confirm that you have read, understood, and agree to abide by all the provisions set forth above. These terms are intended to foster a safe, transparent, and fair operational environment for Users, Vendors, and Delivery Partners alike.
By continuing to use BazaarLink.in, you acknowledge and agree to the above provisions concerning unforeseen circumstances, price adjustments, and product availability.
